Aetna/Coventry – How To Order Supplies


A. Click For Producers (top right hand side of page)

B. Scroll down and click Order Enrollment Kits.

C. Enter your NPN (National Producer Number).

D. Click Continue.

E. Select the Plan Year.

F. Select the Product.

G. Select the State.

H. Click Find.

I. Click on the basket next to the plan material you want to add to your

J. Go to the Cart by clicking the basket in the top right-hand

K. Enter the Quantity.

a. If the quantity is larger than allowed, enter the reason during the check-out

L. Click Update Cart.

M. Click Check Out.

N. Select or manually enter the Shipping

O. Click Next (bottom right hand corner).

P. Verify name, phone number and email

Q. Click Next.

R. Customize your booklets (delete if you do not want your information automatically populated on the booklets).

S. Click Next.

T. Confirm the Imprint (if applicable).

U. Click Next.

V.Review order

W. Click Submit Order.


To receive materials you must be Licensed, Appointed, and Certified for the product you are representing. You must also send your training certificate to

All orders must go through Aetna Producer World.

 If agent needs larger quantities they will have to process multiple orders through the website.

 If you encounter any issues with the order system, please call Aetna Medicare Broker Services at 1-866-714-9301 or email

PDFs of the plan materials will be posted to the Connexion website once available. Please note that Aetna does not supply PDFs of the paper application.